Privacy Policy

Gen Meditech is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we share it. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of personal information:

•  Contact Information: Name, phone number, email address.
• Transactional Information: Details related to your interactions with our services, such as appointment history and billing details.
• Communication Preferences: SMS consent status, opt-in and opt-out history.
• Device Information: IP address, browser type, and other technical information collected automatically.

2. How We Use Your Information

Your personal information is used for the following purposes:

• To provide and improve our services.
• To send SMS messages related to appointments, follow-ups, billing, and promotions (if applicable).
• To respond to customer inquiries and provide support.
• To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell, rent, or share phone numbers collected through SMS consent with third parties or affiliates for marketing purposes under any circumstances.  

4. SMS Privacy and Security

• Phone numbers collected for SMS communication are securely stored and protected against unauthorized access.
• We comply with industry standards to safeguard your data.